
Frequently Asked Questions
General Questions
ANCHOR Diagnostics is an emerging leader in the molecular diagnostics industry, providing innovative solutions for accurate and rapid pathogen detection. Our mission is to reduce diagnostic lead times and significantly increase laboratories’ efficiency.
Product-Specific Questions
ANCHOR PCR kits offer:
- Fast turnaround times: Providing diagnostic results in just 30 minutes (excluding nucleic acid extraction), streamlining laboratory workflows and enabling rapid decision-making for patient care.
- High sensitivity and specificity: Ensuring accurate and reliable detection of target pathogens.
- Ease of use: Simplified, user-friendly pipetting schemes and harmonized PCR protocols allow seamless test adoption.
- Broad device compatibility: Validated for use with a wide range of nucleic acid extraction technologies and PCR cyclers.
Operational Questions
To purchase our products, please visit our Contact page or reach out to our sales team at sales@anchordiagnostics.com. We will guide you through the ordering process.
Technical Support Questions
If you face any issues, our technical support team is available to assist you. Contact us at support@anchor-diagnostics.com or call us at +49 40 52 471 62 0.
Contract Development Questions
At ANCHOR Diagnostics, we provide comprehensive contract development services for PCR assays:
- Assay Design and Optimization: Developing assays that deliver the precision and reliability to fulfill your expectations
- Validation and Verification: Rigorous testing to ensure your assays meet the highest standards of accuracy, reproducibility, and regulatory compliance.
- Quality control and production support: Developing testing protocols to maintain high-quality components and establishing efficient production workflows for your product.